{"id":2883,"date":"2020-07-22T07:45:29","date_gmt":"2020-07-22T07:45:29","guid":{"rendered":"https:\/\/www.publiteconline.it\/newsmec\/?p=2883"},"modified":"2020-07-22T07:45:31","modified_gmt":"2020-07-22T07:45:31","slug":"service","status":"publish","type":"post","link":"https:\/\/www.publiteconline.it\/newsmec\/?p=2883","title":{"rendered":"Service: un fattore strategico"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Per <a aria-label=\"undefined (apri in una nuova scheda)\" href=\"http:\/\/www.soraluceitalia.it\" target=\"_blank\" rel=\"noreferrer noopener\">Soraluce<\/a>, oggi pi\u00f9 che mai il Service \u00e8 un fattore strategico per essere competitivi sul mercato. In quest\u2019ottica, la societ\u00e0 mette a disposizione dei propri utilizzatori una serie di servizi capaci di rispondere in maniera efficace alle esigenze dei propri clienti.<\/h2>\n\n\n\n<p>\u201cUn rapporto costruttivo e continuativo con il cliente parte da un efficiente servizio tecnico commerciale; ci\u00f2 \u00e8 essenziale per orientare il cliente sulla giusta configurazione macchina basata sulle proprie esigenze produttive\u201d, ha commentato Giancarlo Alducci, Socio di Soraluce in Soraluce Italia.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Assistenza tecnica e commerciale<\/h3>\n\n\n\n<p>Il Service proposto da Soraluce comprende sia un servizio di assistenza tecnica che commerciale, che devono essere entrambi affidabili.<\/p>\n\n\n\n<p>\u201cPer garantire un servizio efficace ed efficiente \u00e8 necessario poter contare su alcuni requisiti. Per cominciare la macchina, seppur personalizzata, deve essere standardizzata, quindi conosciuta dagli addetti ai lavori. La componentistica deve inoltre essere di qualit\u00e0 e ben definita nel lungo termine, il personale tecnico meccatronico deve poi essere altamente specializzato e formato periodicamente e la ricambistica deve essere facilmente disponibile. Al fine di minimizzare i fermi macchina dovuti alle manutenzioni straordinarie, Soraluce fornisce inoltre un \u201cservizio teste muletto\u201d, attivato con successo oltre trent\u2019anni fa. Fondamentale \u00e8 anche la formazione dei tecnici in azienda, motivo per cui per ogni macchina Soraluce consegnata viene fornito un servizio periodico webinar, particolarmente apprezzato dai nostri clienti\u201d.<\/p>\n\n\n\n<p>Post correlato: <a href=\"https:\/\/www.publiteconline.it\/newsmec\/2020\/05\/19\/annullamento-del-chatter-e-maggiore-produttivita\/\">https:\/\/www.publiteconline.it\/newsmec\/2020\/05\/19\/annullamento-del-chatter-e-maggiore-produttivita\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Per Soraluce, oggi pi\u00f9 che mai il Service \u00e8 un fattore strategico per essere competitivi sul mercato.<\/p>\n","protected":false},"author":5,"featured_media":2884,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[125],"tags":[987,988,986,134],"class_list":["post-2883","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-flash-news","tag-assistenza-tecnica-e-commerciale","tag-competitivita","tag-service","tag-soraluce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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